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Blog post summarizing talk Walter McGinnis gave on the first morning of KohaCon10.
Has some excellent points about how to lead a community's participation by example (see questions and answers about comments on Flickr).
Lists Brenda Chawner's session (paper done with Joann Ransom).
Brenda Chawner presented a paper by herself and Joann Ransom at LITA National Forum on October 2, 2010.
Articulates many influencing application design strategies that Kete shares.